AI Agent Development, Copilot Integration & Enterprise LLM Solutions

Build Intelligent AI Agents with Domain-Specific LLMs and Proven Governance Frameworks

Looking for an AI agent development company that specializes in custom GPT solutions, Microsoft 365 Copilot integration, and domain-specific large language models? You’re in the right place.
At IGNA, we help organizations develop and deploy autonomous AI agents that are secure, scalable, and built for real enterprise workflows.
Whether you’re in utilities, logistics, healthcare, or finance, our modular approach ensures AI agents fit your use case—and your compliance needs.

What We Offer

  • Custom AI Agent Development Intelligent copilots and assistants tailored to sales, support, operations, and more.
  • Domain-Specific LLMs Train agents on your data, SOPs, policies, and internal knowledge.
  • Copilot Development for Microsoft 365 Seamless copilots integrated into Teams, SharePoint, and Outlook.
  • RAG Chatbots Retrieval-Augmented Generation agents with enterprise-grade source traceability.
  • API-Integrated Agents GPT-powered workflows embedded into CRMs, ERPs, and custom apps.
  • Auditable LLM Systems Logged, sourced, and compliance-ready agent responses.
  • Enterprise AI Readiness Consulting The 5P Framework ensures alignment, adoption, and measurable ROI.

Industries We Serve

  • Outage triage copilots, rate plan navigation, SLA management.
  • Delay prediction, order support, and industrial automation.
  • SOP copilots, domain-trained LLMs, compliance assistants.
  • Policy lookup copilots, onboarding automation, documentation agents.
  • SLA escalation bots, proactive routing copilots, and smart support agents.

Why IGNA?

  • AI governance-first architecture using our proprietary C.A.S.E. Framework (Contextualized, Auditable, Scalable, Embedded)
  • Full lifecycle AI delivery via the 5P Framework (Purpose, Pilot, Playbook, Production, Performance)
  • Rapid deployment using no-code agent orchestration tools
  • Scalable infrastructure with containerized delivery and low-latency LLM performance

Top Use Cases

  • Build an internal GPT assistant for document Q&A
  • Launch a Microsoft Teams AI agent for employee onboarding
  • Deploy a SOP retrieval bot for life sciences
  • Integrate a RAG chatbot with Salesforce or Dynamics
  • Create a smart triage agent for utility field response

Our Proven Frameworks for Trusted AI Deployment

We don’t just build agents—we build them right. Our delivery approach is backed by:
  • The 5P Framework – From Purpose to Performance, this guides each stage from pilot to enterprise rollout.
  • The C.A.S.E. Framework – Ensures agents are Contextualized, Auditable, Scalable, and Embedded.
  • IGNA Resolve – Our specialized agent layer for complex workflows, escalation logic, and measurable SLAs.
These frameworks ensure your AI initiatives are not just powerful—but trusted, compliant, and sustainable.

Quick Results. Real Impact.

  • 40% reduction in response time using IGNA Copilots for logistics teams.
  • Deployed AI Agents inside Microsoft Teams for 10,000+ users.
Trusted by enterprise teams across manufacturing, logistics, life sciences, and energy.

FAQ

Looking for a full overview of our AI agent architecture, frameworks, and customer success stories?
Visit our main IGNA™ page
  • An AI agent is a task-focused digital assistant built using large language models, embedded into your workflows to provide answers, execute actions, or route approvals.
  • We build agents that live inside Microsoft 365, Teams, Salesforce, SharePoint, or your custom CRMs—ensuring seamless adoption.
  • Chatbots respond to inputs. IGNA agents take action—initiating workflows, retrieving documents, and providing auditable, contextual responses. Shape
  • We ensure seamless integration by embedding AI agents directly into your existing platforms such as Microsoft 365, Teams, Salesforce, SharePoint, and other enterprise tools. This means you don’t have to overhaul your entire system, and the transition to AI-powered workflows is smooth and non-disruptive.
  • The 5P Framework is the core approach that IGNA uses to ensure successful AI deployment. It consists of:
  • Purpose: Defining the strategic goals and objectives for AI implementation.
  • Pilot: Running a controlled, small-scale version of the AI solution to test and refine it.
  • Playbook: Developing a detailed guide for best practices, ensuring consistent deployment and scaling.
  • Production: Full-scale rollout of the AI solution into live business environments.
  • Performance: Ongoing monitoring and optimization to ensure that the AI system continues to meet business needs and delivers measurable results.
  • Our AI solutions are designed with scalability in mind. We leverage LLM (Large Language Models) and RAG (Retrieval-Augmented Generation) technologies, which allow for high performance even with increased usage and data volumes. Whether you're a small business or a large enterprise, our AI agents can scale alongside your growth.
  • At IGNA, we focus on:
  • Customization: We tailor every AI solution to fit your specific business needs.
  • Proven Frameworks: Our 5P and C.A.S.E. frameworks ensure reliable and scalable AI deployments.
  • Security and Compliance: We prioritize data security and adhere to industry standards for compliance.
  • Real Impact: Our solutions have already helped clients reduce response times, improve operational efficiency, and automate tasks that were once manual.
  • Security is a top priority for IGNA. Our AI solutions are built with end-to-end encryption, compliance with industry standards like GDPR, and auditability to ensure that your data is safe. We also regularly perform security audits to ensure that our systems meet the highest standards.

See IGNA™ in Action — In Your Environment

Curious how IGNA™ can fit into your enterprise stack and workflows? Let’s skip the hype and show you what real AI alignment looks like.
In your personalized demo, you’ll:
  • Explore live use cases across automation, copilots, and RAG-based knowledge search
  • See how IGNA integrates with tools like Microsoft 365, Teams, Salesforce, and your ERP
  • Learn how our 5P and C.A.S.E. frameworks drive adoption, trust, and measurable ROI
  • Identify a high-impact starting point for your first agent
Ready to build your first agent?
Schedule a demo

Ready to Build Your First AI Agent?

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